Privacy Policy
Your Privacy Matters
Learn how Ragnar collects, uses, and protects your data. We are committed to transparency and GDPR compliance.
Last updated: May 2026
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Visendi (“we,” “our,” or “us”) operates Ragnar, an AI-powered Text & Image to CAD application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your privacy and being transparent about our data practices. When you use Ragnar, we collect and use information as described in this policy.
Optional Google Ads cookies are disabled by default in regions that require opt-in consent. In other regions, we may use regional defaults where permitted, and you can change this in Cookie settings. When Google Ads cookies are allowed, we share ad click identifiers and hashed account email data with Google to measure ads and support ad personalization.
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Data Collection
Information We Collect
We collect different types of information to provide and improve our service.
Account Information
Information you provide when creating an account, managed securely through Clerk.
Email address · Display name · Profile picture
Usage Data
Information about how you interact with our CAD generation service.
CAD project history · Design preferences · Feature usage
Advertising Data
Optional Google Ads measurement data collected with consent where required or under regional defaults where permitted.
Google click IDs · Consent status · Hashed account email
Technical Data
Automatically collected information to ensure optimal service performance.
Device information · IP address · Browser type
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Data Usage
How We Use Your Information
We use collected data for specific, legitimate purposes.
- Provide and maintain the Ragnar CAD generation service
- Process your text and image inputs to generate CAD models
- Improve and optimize our AI algorithms and user experience
- Measure advertising performance when Google Ads cookies are allowed by your choice or regional default
- Communicate with you about updates, features, and support
- Ensure security and prevent fraudulent activity
- Comply with legal obligations and enforce our terms
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GDPR
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds.
Contract Performance:
Processing necessary to provide our CAD generation service
Legitimate Interests:
Improving our service, analytics, and fraud prevention
Consent:
Marketing communications, non-essential cookies in opt-in regions, and optional Google Ads preferences
Legal Obligations:
Compliance with applicable laws and regulations
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Partners
Third-Party Services
We work with trusted partners to deliver our service.
| Service | Purpose | Data Processed | Policy |
|---|---|---|---|
| Clerk | Authentication & user management | Email, name, profile data | View |
| Convex | Database & real-time sync | CAD projects, user preferences | View |
| PostHog | Analytics & product improvement | Usage data, interactions | View |
| Google Ads | Optional advertising measurement and personalization | Google click IDs, consent status, hashed account email, conversion events | View |
| OpenRouter | AI model processing | Text prompts, image inputs | View |
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Retention
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Account data
30 days
after deletion request
CAD projects
Until deleted
or account closed
Analytics data
26 months
then anonymized
Google Ads click IDs
Up to 90 days
when Google Ads cookies are allowed
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Your Rights
GDPR Rights
Under GDPR and other privacy regulations, you have specific rights regarding your personal data.
Access & Portability
Request a copy of your personal data in a portable format.
Rectification
Correct inaccurate or incomplete personal data.
Erasure
Request deletion of your personal data (right to be forgotten).
Object & Restrict
Object to processing or request restriction of your data use.
To exercise any of these rights, contact us at info@visendi.ai. We will respond within 30 days.
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Transfers
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction.
When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and other legally recognized transfer mechanisms.
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FAQ