Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your data.
Introduction
Visendi ("we," "our," or "us") operates Ragnar, an AI-powered Text & Image to CAD application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your privacy and being transparent about our data practices. By using Ragnar, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect different types of information to provide and improve our service
Account Information
Information you provide when creating an account, managed securely through Clerk.
Usage Data
Information about how you interact with our CAD generation service.
Technical Data
Automatically collected information to ensure optimal service performance.
How We Use Your Information
We use collected data for specific, legitimate purposes
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Third-Party Services
We work with trusted partners to deliver our service
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Under GDPR and other privacy regulations, you have specific rights regarding your personal data
Access & Portability
Request a copy of your personal data in a portable format.
Rectification
Correct inaccurate or incomplete personal data.
Erasure
Request deletion of your personal data (right to be forgotten).
Object & Restrict
Object to processing or request restriction of your data use.
To exercise any of these rights, please contact us at support@visendi.ai. We will respond to your request within 30 days.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction.
When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and other legally recognized transfer mechanisms.
Frequently Asked Questions
Related Policies
Contact Us
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to reach out.